How to Access and Map a My Cloud and My Cloud Home Network Drive on macOS (2024)

Map Drive Using SMB (Samba)

The Server Message Block Protocol (SMB) is a client-server process used for sharing access to files, printers, serial ports, and other resources on a network. Samba is an open-source version for Unix and Linux.

Need more help?

• Answer ID 25739: macOS Finder Shows Files and Folders with Strange or Random Characters on a My Cloud or My Cloud Home
• Answer ID 30614: How to Access My Cloud Home Public Share on macOS

1. Get the name of WD network drive.
   Use the Default Network Path from the table unless the name has been changed.

   EXAMPLE NAME CHANGE:

   • smb://tim-mycloud.local
   • smb://tim-NAS.local
   
   

   Product Name	Default Network Path
   My Cloud Home	smb://MYCLOUD-last 6 digits of the serial number EXAMPLE: smb://MYCLOUD-123456.local macOS Big Sur 11.3.x SMB error: There was a problem connecting to the server "MYCLOUD-XXXXXX" Check the Name and IP address. Check the network connection. Try again. Need more help? Answer ID 30614: How to Access My Cloud Home Public Share on macOS
   My Cloud Home Duo	smb://MYCLOUD-last 6 digits of the serial number EXAMPLE: smb://MYCLOUD-123456.local macOS Big Sur 11.3.x SMB error: There was a problem connecting to the server "MYCLOUD-XXXXXX" Check the Name and IP address. Check the network connection. Try again. Need more help? Answer ID 30614: How to Access My Cloud Home Public Share on macOS
   My Cloud	smb://WDMYCLOUD.local
   My Cloud Mirror	smb://WDMYCLOUDMIRROR.local
   My Cloud Mirror Gen2	smb://WDMYCLOUDMIRROR.local
   My Cloud EX2	smb://WDMYCLOUDEX2.local
   My Cloud EX2 Ultra	smb://MYCLOUDEX2ULTRA.local
   My Cloud EX4	smb://WDMYCLOUDEX4.local
   My Cloud EX2100	smb://WDMYCLOUDEX2100.local
   My Cloud EX4100	smb://WDMYCLOUDEX4100.local
   My Cloud DL2100	smb://WDMYCLOUDDL2100.local
   My Cloud DL4100	smb://WDMYCLOUDDL4100.local
   My Cloud PR2100	smb://MYCLOUDPR2100.local
   My Cloud PR4100	smb://MYCLOUDPR4100.local
   My Passport Wireless	smb://MYPASSPORT.local
   My Passport Wireless Pro	smb://MYPASSPORT.local
   My Passport Wireless SSD	smb://MYPASSPORT.local
   My Book Live	smb://MYBOOKLIVE.local
   My Book Live Duo	smb://MYBOOKLIVEDUO.local

macOS Samba (SMB) Support

Samba is supported on the macOS versions below.

Map Drive Using AFP (Apple Filing Protocol)

Apple File Protocol (AFP) is no longer supported on My Cloud OS 5 firmware 5.19.197 and My Cloud Home firmware 7.16.0-217 and higher.

Need more help?

• Answer ID 32003: RETIRED: macOS Time Machine "Backup Disk Not Available" or Finder "Connection Error" on My Cloud OS 5
• Answer ID 32004: Steps to Resolve Time Machine Backup Disk Not Available, Finder Connection Error on My Cloud OS 5 or My Cloud Home

Apple Filing Protocol (AFP) is a service used within macOS to access network shares.

1. Get the name of WD network drive.
   Use the Default Network Path from the table unless the name has been changed.

   EXAMPLE NAME CHANGE:

   • smb://tim-mycloud.local
   • smb://tim-NAS.local
   
   

   Product Name	Default Network Path
   My Cloud Home	Apple Filing Protocol (AFP) is not supported.
   My Cloud Home Duo	Apple Filing Protocol (AFP) is not supported.
   My Cloud	afp://WDMYCLOUD.local Apple Filing Protocol (AFP) is not supported on My Cloud OS 5.
   My Cloud Mirror	afp://WDMYCLOUDMIRROR.local
   My Cloud Mirror Gen2	afp://WDMYCLOUDMIRROR.local Apple Filing Protocol (AFP) is not supported on My Cloud OS 5.
   My Cloud EX2	afp://WDMYCLOUDEX2.local
   My Cloud EX2 Ultra	afp://MYCLOUDEX2ULTRA.local Apple Filing Protocol (AFP) is not supported on My Cloud OS 5.
   My Cloud EX4	afp://WDMYCLOUDEX4.local
   My Cloud EX2100	afp://WDMYCLOUDEX2100.local Apple Filing Protocol (AFP) is not supported on My Cloud OS 5.
   My Cloud EX4100	afp://WDMYCLOUDEX4100.local Apple Filing Protocol (AFP) is not supported on My Cloud OS 5.
   My Cloud DL2100	afp://WDMYCLOUDDL2100.local Apple Filing Protocol (AFP) is not supported on My Cloud OS 5.
   My Cloud DL4100	afp://WDMYCLOUDDL4100.local Apple Filing Protocol (AFP) is not supported on My Cloud OS 5.
   My Cloud PR2100	afp://MYCLOUDPR2100.local Apple Filing Protocol (AFP) is not supported on My Cloud OS 5.
   My Cloud PR4100	afp://MYCLOUDPR4100.local Apple Filing Protocol (AFP) is not supported on My Cloud OS 5.
   My Passport Wireless	afp://MYPASSPORT.local
   My Passport Wireless Pro	afp://MYPASSPORT.local
   My Passport Wireless SSD	afp://MYPASSPORT.local
   My Book Live	afp://MYBOOKLIVE.local
   My Book Live Duo	afp://MYBOOKLIVEDUO.local

   
   
2. Click Finder.

   



3. Click Go.

   



4. Click Connect to Server.

   



5. Enter afp://devicename (e.g. afp://wdmycloudex2.local and afp://mycloudpr2100.local)
   Click Connect.

   

   • Private Share Access

     Select Connect As.
     Select Registered User.
     Enter the Name and Password of the user with access to the share.

     

   
   
   • Public Share Access

     Select Guest.
     Click Connect.

     

   
   
6. Select a Share.
   Press OK.

   



7. Click Finder.
   Click Preferences.

   



8. Select General.
   Click Connected Servers to checkmark the box.
   Click the red circle to close the window.